Orders are processed and shipped within 5 business days of placing the order. Business days are considered Monday through Friday 8 am and 4 pm and do not include the weekends or any national holiday. Shipping costs are calculated based on the weight and distance between the customer's location and our shipment warehouse in Tennessee. Orders receiving free shipping may be sent signature required.
Orders placed after 4 pm on Friday, will be processed on the following week.
Expected delivery of items is 3-5 business days after the order is processed, depending on the shipping service purchased. Please note delivery days do not include Saturday, Sunday or national holidays. Currently USPS, FedEx and UPS are no longer guaranteeing 2-day delivery of packages. Please visit the carrier's websites for further details. Due to increase use of shipping services around the US, packages may be delayed by the carrier which is out of our control. We do everything within our power to ensure packages are delivered timely, but unfortunately that is not always achieved. Please allow up to three weeks for packages to be delivered.
Grills and Griddles are excluded from this shipping policy. Please reference each item to obtain specific shipping details.